Aura offers a comprehensive range of service and maintenance packages to give you complete peace of mind where your HVAC system is concerned. Ranging from planned preventative maintenance programmes to one off services and inspections, we cover your heating and cooling systems, and controls to ensure you have complete comfort, all the time. As well as comfort, we strive to ensure that your systems are efficient, saving you money and compliant to the latest legislation and regulations.
The “can do” Aura business culture ensures that you get the best service, from highly qualified HVAC engineers, every time. Our engineers are fully trained and qualified in the installation and servicing of HVAC units, but also trained to reflect and deliver our positive and efficient service.
Our service and maintenance offer the following
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Just writing to express our thanks for the efficient and professional service we received from Antony and his colleague in dealing with the problems we have with this air con system.
I found them both polite and very helpful.
It’s very re-assuring to find a company who goes that extra mile to assist customers, which unfortunately is not very common these days.
We, a Veterinary Centre, have been using the maintenance service of Aura Air conditioning for five years.
They have maintained our equipment to a very high standard and their response to a health and safety issue, which we had last year, was answered promptly, emailing all the relevant information required.
Very reliable and professional.
As we are a large flourishing business and work mainly with samples of water our work areas have to be clean neat and above all, work involved onsite has to be organised around the laboratories needs. Aura has been very helpful to us in achieving this even as some work is done at a moment’s notice. They are both, professional, precise and very helpful in all aspects of work on our site. Aura are always willing to help our company in matters of urgent work however large or small it may seem. In short a company I would recommend and will always deal with.
I wish more companies were as good as Aura.
Thank you for all the continued work, help and advice given.
The Quality of Service we have received from Aura from the time of installation and throughout the warranty period resulted in us signing up for the Service Contract provided by Aura. In every way it is outstanding, on time, and without problems. They always go the additional mile in assisting us to ensure that we are satisfied. We recommend them as a company without hesitation.
I have dealt with AURA for many years and have always received a very thorough and professional service, be it dealing with air conditioning servicing right through to having a custom designed dust extraction unit designed and installed.
All members of staff have been a pleasure to deal with, communication has been excellent. The team have always understood my requirements. I would happily recommend anyone to AURA I have never felt the need to seek any other company to look after Med-Labs needs.
AURA manage our air conditioning facilities at our twenty jewellery shops, head office and warehousing. This has included working with shop-fitting contractors within new shopping centres as well as maintenance and upgrades. Their support and work can only be regarded as second to none. All work is competitively priced, done to a high standard and in a timely way. If only all our suppliers were as professional and reliable!
I wanted to take a moment and send over an e-mail to thank you and your team for your help with the Renewal Trust Project, as you know this was a complex project that had the possibility of being shelved if we couldn’t value engineer it to meet the clients budgets. Your help and expertise in providing a specification and product range that met this criteria and willingness to do so really helped the validity of the project, not only are your professional team willing and able but the site and install team hit the mark too.
Thanks again and we look forward to a long and continued partnership.
Auras culture ensures that we are fully compliant with both health and safety and environmental legislation and regulations.
We treat every project with the greatest of respect. Whatever size a project is, it gets the same ultimate quality and service. We give the assurance that the whole interior climate package in your project will be carried out with unmatched professionalism and efficiency.