Meet The Team

Stuart is responsible for liaising with our engineers so he can provide our clients with timely estimates for any remedial works and negotiating with our suppliers to source the correct products within the shortest possible timeframe. With a background in construction and manufacturing, Stuart understands the importance of getting it right 1st time and as cost-effectively as possible.
Once work is finished, food is usually high on the agenda for Stuart so he’ll either be in the kitchen or nipping out for a takeaway.

 

STUART DELAHAY

Service Technical Sales & Support

Donna is responsible for looking after our accounts. Accuracy and communication are Donna’s key strengths meaning suppliers are paid on time and the correct invoices are delivered to our clients in a timely manner.
Outside of work, Donna enjoys spending time with her family, eating out, visiting the theatre, and, the occasional glass of red wine.

  

DONNA SCOTT

Accounts

Greg is responsible for the management, coaching, and mentoring of the project management team. Through supporting each project manager whether it be advice or technical knowledge, Greg will ensure we assign the correct project manager to your job, align our schedule with your program and provide a seamless project delivery each and every time.
Outside of work, Greg’s two young children keep him busy. You will often find him and his family enjoying walks in the country or gardening.

  

GREG THOMAS

Contracts Manager

Working alongside the sales and maintenance teams, Dom is responsible for finding new clients, following up on outstanding quotations, and looking after our marketing. From the initial discovery call, Dom will strive to understand you and your company to ensure we can successfully partner with you and work together toward mutual success.
Outside of work, if Dom isn’t playing football himself, you will find him watching his favourite team at Old Trafford. As well as football, Dom enjoys watching cricket, attending rock concerts, or spending time with his friends and family.

 

DOMINIC LEONARD

Telesales/Marketing

Kevin is an essential part of the maintenance team who works on getting the engineers to the right place, at the right time. With a keen eye for detail, our engineers will always arrive on-site with a detailed understanding of works at hand, thanks to Kevin’s meticulous planning. As a result, Kevin ensures that our regular customer’s maintenance visits are scheduled in good time, with space to slot in the inevitable emergency call-outs that gate-crash his plans.
When Kevin’s not scheduling our client’s maintenance contracts, he likes nothing better than putting his feet up whilst sipping a G&T!

 

KEVIN SOULSBY

Service Operations Co-ordinator

From a background in construction, Emily forms an integral part of our project management team. Looking after a vast quantity of smaller projects, relationships, organisation, programming, and communication are key to Emily’s success.
Outside of work, you’ll find Emily watching ice hockey, chilling out with her family, or ferrying her daughter to dance lessons!

 

EMILY MANNING

Project Manager

Giles is responsible for the management, coaching, and mentoring of the sales team. Ensuring we have the right people in the right seats is a critical part of Giles’ role as well as ensuring each team member is on target and striving to ensure the customer is at the centre of everything we do.
Outside of work, Giles likes to spend time with his family and friends, enjoying some good food, and of course a good drink!

 

GILES HOPE

Sales Manager

As Managing Director of Aura, Rupert is responsible for the successful management, forward planning, and leadership of the business. From managing the daily operations of the company and ensuring teams are on track to hit targets, Rupert keeps the Aura team motivated, allowing them to provide the excellent service you expect. Coming from an HVAC background, Rupert provides valuable industry knowledge which ensures Aura is always ahead of the game.
Outside of work, Rupert enjoys the opportunity to spend time in the company of family & friends and has a busy time, not least as a result of having four teenage children.

  

RUPERT NELSON

Managing Director

Kate works alongside Kevin, ensuring the operation of the maintenance team runs like a well-oiled machine. Retrieving the necessary hand-over reports from our engineers, as well as touching base with them at the end of each visit, Kate ensures that each maintenance visit is completed to the highest standard, and the relevant reports are returned to you in good time.
Once the days out, Kate enjoys tending to her menagerie and especially her dog ‘Teddy’!

 

KATE HUNT

Service Operations Co-ordinator

Mark is one of our trusted sales engineers, coming from a construction background working for some large corporations, which included working for a ductwork fabrication company, and a large steelwork company, Mark’s experience has been invaluable in helping our team forward with estimating, site surveys, getting new projects over the line, and internal processes! Outside of work, Mark loves to play golf, spend time with his family and watch sports with a beer!

MARK ROSE

Sales Engineer

Being the most experienced project manager, Robert tends to look after larger projects. From his experience in the army, discipline, organisation, and straight-talking are Robert’s key strengths. These strengths mean Robert’s projects run with the highest standards, on time, and with effective communication.
Outside of work, Robert enjoys DIY projects and spending time with his grandchildren.

 

ROBERT JOYCE

Senior Project Manager

Claire looks after the majority of the admin for our project management team. Her technical skills make reporting a smooth process as she is able to refine our systems as well as creating new dashboards and spreadsheets. Through streamlining our processes and supporting the project managers, our projects are able to run seamlessly providing you with the excellent customer service you expect.
Outside of work, Claire enjoys the great outdoors and on a sunny weekend, can often be found camping or walking in the countryside.

  

CLAIRE LIVSEY

Projects Support

With a background in the HVAC industry, Ellis works with new and existing clients to provide them with the highest levels of customer service. From negotiating a new contract to adding additional benefits to existing contracts, Ellis will ensure you always receive the best value for money when choosing to have your HVAC equipment maintained by Aura.
Outside of work you’ll find Ellis on the golf course, most often at the 19th hole!

 

ELLIS MITCHELL-PARTRIDGE

Service Sales Development

Simon is responsible for the management, coaching, and mentoring of the maintenance/service team. With a keen eye for talent, Simon has built an excellent team around him, from the sales and scheduling staff in the office to the army of engineers across the nation. This ensures that whether you are a regular or this is your first time dealing with Aura, your equipment will be serviced to the highest standards, in a timescale that suits you, at a competitive rate. Customer service is at the top of Simon’s priority list which has been proven over time by the 100+ clients who have been with us for many years!
When Simon’s not managing his team he’s likely to be involved in his next DIY project.

 

SIMON ROGERS

Service & Maintenance Manager

Having started out as an air conditioning engineer, Richard now takes up the role of technical director, providing the team with ‘on-the-tools’ knowledge. Richard is the technical support for the team, the go-to on technical projects, and any other question that is out of the ordinary. In addition, Richard looks after the finances of the company, ensuring invoices are accurate and on time. Financial stability underpins everything we do at Aura as we pride ourselves on being financially sound.
Outside of work, Richard likes to spend time outdoors walking in the Derbyshire countryside as well as enjoying time with his family and friends.

 

RICHARD HOPE

Senior Director

Lucy works alongside Ellis creating the maintenance contract proposals, renewals and quotes for TM44 inspections for our service clients. She feels strongly that all clients should enjoy the experience of working with Aura and that their contracts should be ideally suited to their individual requirements.
Outside of work, Lucy loves to spend a lot of time on photography, creating memories for children, families, and events.

 

LUCY ROGERS

Service & Maintenance Support

Field Service Engineers

Jason is another member of our excellent team of engineers. He ensures each service or repair he carries out is done to the highest standards whilst building a great rapport with our clients. Having a broad knowledge of all things HVAC, Jason is able to explain technical aspects and details of HVAC systems to our clients, giving you the assurance that you are receiving the right service and your equipment is being looked after properly.
Outside of work, Jason is usually busy caring for his family & enjoying the sights on Cannock Chase.

  

JASON DOWNES

Senior Maintenance Engineer

Mitchell has recently joined the Aura team as an air conditioning maintenance engineer serving our clients in the Midlands. He prides himself in his work to ensure every job is completed correctly & to the customers satisfaction. He loves nothing more than getting a 1st-time fix & positive feedback! Hopefully you’ll get chance to see him a work at some point soon.

Outside of work Mitchell can be found in the gym or enjoying some high quality family time!

MITCHELL FRANKIS

Maintenance Engineer

Amin is one of our maintenance engineers based in West London so he’s ideally located to look after our many maintenance clients in the city & the Greater London area, and as he’s been in the industry for over 25 years he has the experience as well. Amin can install as well as maintain & repair equipment so should you require a new or replacement system, he’ll be the man on site. Amin isn’t afraid of an early start but once the day is over for him, he likes nothing better than putting up his feet & enjoying a glass of red wine!

AMIN HANIFI

Maintenance Engineer

Bradley joined Aura as an apprentice and has proved to be a great asset to the team. His desire to learn and do every job to the best of his ability has resulted in Bradley becoming a competent engineer who reflects the high standards that run through this entire team.
If Brad’s not at work or studying, then he’ll be avidly following his football team – Derby County!

  

BRADLEY FOSS

Apprentice Maintenance Engineer

Kurt is one of our London-based engineers, looking after many of our maintenance clients in the city, as well as travelling further afield when necessary to ensure each client, wherever you are, receives the customer service you expect. As with all of our engineers, Kurt always strives to carry out each service to the highest standard, often resulting in positive feedback from many of our clients.
Once the day is over for Kurt, he likes nothing better than putting up his feet & enjoying a chilled cider!

  

KURT HARGIS

Maintenance Engineer

John is our longest-standing maintenance engineer. In line with our company values, John lives & breathes them by insisting on doing the job right every time. In addition, John is sensitive to each client’s preferences and has a fantastic ability to remember specific details about different sites.
John’s former life in South Africa means that when he’s not at work he’s usually out with the family practising a bit of bush-craft…

  

JOHN SHARPE

Senior Maintenance Engineer